Here at Mindbloom®, we deeply respect your privacy and information, and we thank you for coming to www.mindbloom.com (the “Site”) and Mindbloom mobile app (the "App"), and for trusting us in your journeys. We do our utmost to treat your information like we’d want our own treated, and we aim for you to be just as pleased with how we collect, use, and protect your information as you are with our mental health and wellness services.
from on our Site and App
from or on behalf of your medical providers and their staff
through email, text, and other electronic communications between you and our Site or App
when you interact with our advertising, marketing, and applications on third-party websites and services, if those applications or advertising and marketing include links to this policy.
offline or through any other means, including on any other website operated by Mindbloom or any third-party
through any third party website or application, including through any application or content (including advertising or marketing) that may link to, or be accessible on or from, the Site or App.
Mindbloom provides managed services to independent provider groups, including Mindbloom Medical, P.C., Mindbloom Provider Group, P.A., Mindbloom Medical Group of California, P.C., Mindbloom Medical NJ, P.C., and Mindbloom Medical KS, P.A. ("Medical Groups"). Mindbloom is not a provider group itself, has no ownership interest in the Medical Groups, does not have control over the policies or practices of the Medical Groups, and is not responsible for the quality of care provided by the Medical Groups. The Medical Groups have their own separate "Notice of Privacy Practices", which can be found on the Site and App.
Information we collect about you
How we use your information
We use information that you may provide to us to:
provide the Site and App to you
provide you with information you request from us
enforce our rights arising from contracts or otherwise
notify you about changes to this Site or App, or to our services
provide you with notices about your account.
We use other information that you may provide to us, that we may actively collect, and that may be passively collected, to:
provide the Site, App, and their contents to you
provide you with content, products, or services that you request from us
create and service your account
manage your transactions and coordinate your services
administer promotions and user surveys
conduct research and analysis
contact you when necessary
fulfill any other purpose for which you provide it
carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for collection of payments
notify you about changes to our Site or App, or any services we provide
perform any function needed with your consent
Disclosure of your information
We may disclose your Personal Information to a few third parties, including:
your healthcare or other licensed medical providers
our parents, subsidiaries and affiliates
our third-party service providers, contractors, subcontractors, and business associates we use to support our business
to any company we might merge with or acquire, or that acquires us, or in the event of structural change of our company of any form (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Mindbloom’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding).
We may also disclose your Personal Information:
with your consent
to fulfill the purpose for which you provide it
to comply with our legal obligations
to enforce our rights
to comply with any court order, law, or legal process, and to respond to any government or regulatory request
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of you, your healthcare providers, Mindbloom, our customers, or other relevant parties (this includes exchanging information with other companies and organizations for the purposes of, for example, fraud protection and credit risk reduction)
for any other purpose disclosed by us when you provide the information.
Notwithstanding the foregoing, we may also disclose, without restriction, aggregated information about our users and information that does not identify any individual user.
Accessing and changing your personal information
How we keep your data secure
Mindbloom strives to use industry-standard data collection, storage, and processing practices and security measures to protect against any unauthorized access to, accidental loss of, or disclosure of your information.These safeguards may vary based on the sensitivity of the information that we collect and store.
Unfortunately, no security method or combination of methods is fool proof. We will always strive to do our best and to work with third-party service providers that strive to do the same, but we cannot warrant or guarantee the absolute security of any Personal Information that may be transmitted to or from our Site or App. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Therefore, any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or App, or your computer or mobile device.
Links to other sites
Children under the age of 18
This Site and App are not for persons under the age of 18 (collectively, “Minors”). Minors are not authorized to use this Site or App, or to provide any information through the Site or App. We do not solicit or knowingly collect information from Minors, and if we become aware of any such information being collected, we will take immediate action to delete it. Should you become aware that we have collected Personal Information from a Minor, please contact us at email@example.com.
Opt-out and unsubscribe
If you’d like to opt-out of receiving any or all communications from us, you may do so by emailing firstname.lastname@example.org. If we still need to communicate with you regarding an active order or other important information, we will indicate such in our reply.
If you’d like to receive additional information about our privacy practices, have questions, or would like to make a request, you may contact us at the below addresses.
Mindbloom Privacy Officer
1317 Edgewater Dr #1583
Orlando, FL 32804
At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.